Conditions of membership for Land of Hope

These terms apply to all membership donations made to Land of Hope

Land of Hope offers the following membership agreements

  • Membership with payment every month
  • Membership with payment once a year

Price

You can either donate DKK 100 for a one year membership, or choose a membership with any amount of your choice per month (minimum DKK 20).

Any price changes will be notified via email to members. A price change will apply from the next payment due.

Payment

Land of Hope can accept payment by VISA/Dankort, VISA and Mastercard. 

Depending on which type of membership agreement you have chosen, payments are charged once monthly (on the first weekday) or once annually.

Once you become a member, the first payment will be charged immediately. If you set up a membership the 20th or later in a month, we will skip a month before we charge the next payment. For example, if you set up a membership May 20th, your next membership payment is charged July 1.  

If your payment fails (and therefore renewal of your membership) fails (card expired or cancelled), you will be notified via email when the next payment is due. Use your membership login to pay for the next period manually, by adding a new payment card. Payments are then charged automatically again.

When you get a new payment card, we kindly ask you to use your membership login. Once you are logged in, go to "Add a new payment card" in the menu to add the new card. This will ease our administrative workload a great deal. 

Deductions

Membership payments are not tax-deductible in accordance with Section 8a of the Danish Tax Assessment Act, and will therefore not be declared to SKAT. If you are a Danish citizen and want deductions for your donations, you can change your membership to a fixed monthly donation. 

If you are a foreign national and have any questions concerning deductions, please contact the relevant authorities in your country. If you believe your donation is tax-deductable in your country or residence, you can request a receipt by sending an e-mail to our membership service. 

Duration

Your membership payment will be charged regularly and continues automatically until you cancel your membership.

Cancelling your membership if you no longer want to continue is your own responsibility.

Cancellation

Your membership can be cancelled at any time via login.

If you do not want Land of Hope to save your details after cancellation, please contact us and ask for your data to be erased.

Refund policy 

Under normal circumstances, we are not able to give refunds for voluntary donations. This applies to one-off donations, membership donations, project donations and fixed monthly donations. 

However, if you make an error while making your donation, or if you have any other concerns regarding your donation or a potential donation, you are welcome to contact our membership service. 

Personal data

Land of Hope processes your personal data in accordance with The EU General Data Protection Regulation and the Danish Act on Processing of Personal Data. Personal data is never disclosed to a third party.

We use the type of information about you and for the purpose it was collected for as it appears on the registration/donation form. Your e-mail address will only be used for service notifications/e-mail receipts as part of either your active membership, fixed monthly donations or one-off donation(s).

Your personal data will be deleted when they are no longer needed for the original reason they were collected, processed or used for. 

You have the right to gain insight into the personal data that Land of Hope processes about you, how we use and store your personal data, our basis for processing your personal data, how long they are stored and where the information derives from. In order to gain insight into your own personal data, please send an e-mail to our membership service. 

You are responsible for logging in and entering new details in the event of any changes.